Dear Staff and Pro Shop member,

Please take note that if you are not placed in the proper user level at the time of purchase your discount will not apply. You will not be able to receive a refund for the incorrect price. Please contact us at (866) 440-2739 and we will place you in the proper user level. Once you have been verified, the next time you login your price will reflect the change. If you have any questions please call the above number.

We thank you for you time,

Customer Service
Thread Works Embroidery
15320 Fairfield Ranch Rd. Unit C
Chino Hills, CA. 91709
Ph. 909-606-4445
Fax 909-606-7778
Toll Free (866) 440-2739