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Shipping Charges: Shipping charges will be calculated during the check out process. Shipping costs are based on weight of the order and how far your location is from our warehouse. Select your items, start the check out process, you will be shown your shipping charges before you enter your credit card information.
Ground Delivery Time:
UPS Ground: UPS ground which normally takes 2-8 business days for delivery, depending on how far your address is away from our warehouses please see our Shipping Map below.
3 Day Select: (3 Day Select is twice as fast as Ground) Selecting 3 Day Select does NOT mean you will receive your order three days after the order is placed. Rather, you will reduce your shipping time to three business days. 2 day as wells next day are available with the same principals
Track or check the status of my Order: Customers who wish to check on the status of their order may e-mail us at customerservice@rotogear.com or call (866) 440-2739 during operating hours and request the status of their order. If possible, please have the order number readily available as this may expedite the checking of the status of your order. Online orders may be checked simply by logging in and going to status.
P.O. Box or Military APO Address: We will ship to PO Boxes or Military APO Addresses. UPS will not deliver to P.O. Boxes or APO's. We will use the U.S. Postal system; this may slow the process some.
Ship outside of the United States Shipping method will be U.S. Postal Service; this may slow the process some. |